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Once the order has been shipped, you will receive an e-mail and a confirmation SMS from Time to Love shop. In the e-mail you will find a link with which you will be able to check the status of the shipment.

Shipping times vary:

3/5 Days for STANDARD shipping

24/48 Hours for EXPRESS DHL shipping

3/5 European Shipping Days

We can only accept returns in special circumstances. For a reasonable cause, we can offer a refund if your item is returned to us within 14 days. For any problem please do not hesitate to contact us.

All products enjoy the official 24 month warranty. To request a warranty claim, customer service must be contacted, which will provide precise indications on how to proceed depending on the brand.

All the products on the site are new and authentic; they have an instruction booklet, warranty certificate and original packaging.

The products on the site are both new collections and outlets, therefore they can be sold both at list prices and with higher discounts.